Front cover image for The handbook of conflict resolution : theory and practice

The handbook of conflict resolution : theory and practice

This first revised edition (with substantial new material and updates) is written for both the seasoned professional and the student just learning the art of mediation and conflict resolution between individuals, groups, organizations and nations
eBook, English, ©2006
Jossey-Bass, San Francisco, CA, ©2006
1 online resource (xiv, 940 pages) : illustrations
9780787986667, 9781118046906, 9780585221229, 9786610650170, 0787986666, 1118046900, 0585221227, 6610650179
74496301
The Handbook of Conflict Resolution: Theory and Practice Second Edition
CONTENTS
PREFACE
INTRODUCTION
A CONFLICT BETWEEN HUSBAND AND WIFE
AN INTERGROUP CONFLICT AT A SCHOOL
THE CONFLICT IN NORTHERN IRELAND
SOME QUESTIONS ABOUT CONFLICT
SOME DIFFERENCES BETWEEN THE ORIENTATION OF THEORISTS AND PRACTITIONERS
A BRIEF HISTORY OF SOCIAL PSYCHOLOGICAL THEORIZING ABOUT CONFLICT
Part I: INTERPERSONAL AND INTERGROUP PROCESSES
Chapter 1: Cooperation and Competition
A THEORY OF COOPERATION AND COMPETITION THE EFFECTS OF COOPERATION AND COMPETITIONCONSTRUCTIVE AND DESTRUCTIVE COMPETITION
INITIATING COOPERATION AND COMPETITION
SUMMARY OF THE THEORY OF CONFLICT RESOLUTION
IMPLICATIONS OF THE THEORY FOR UNDERSTANDING CONFLICT
IMPLICATIONS FOR MANAGING CONFLICT
IMPLICATIONS FOR TRAINING
CONCLUSION
Chapter 2: Justice and Conflict
WHAT FORMS DOES INJUSTICE TAKE?
TYPES OF INJUSTICE
IMPLICATIONS FOR UNDERSTANDING CONFLICT
IMPLICATIONS FOR TRAINING
CONCLUSION
Chapter 3: Constructive Controversy THE IMPORTANCE OF INTELLECTUAL CONFLICTWHAT IS CONSTRUCTIVE CONTROVERSY?
THEORY
RESEARCH RESULTS: HOW PARTICIPANTS BENEFIT
STRUCTURING CONSTRUCTIVE CONTROVERSIES
CONSTRUCTIVE CONTROVERSY AND DECISION MAKING
CONSTRUCTIVE CONTROVERSY AND ACADEMIC LEARNING
CONSTRUCTIVE CONTROVERSY AND DEMOCRACY
CONCLUSION
Chapter 4: Trust, Trust Development, and Trust Repair
WHAT IS TRUST?
A DEFINITION OF TRUST
WHY IS TRUST CRITICAL TO RELATIONSHIPS?
MANAGING TRUST AND DISTRUST IN CONFLICT SITUATIONS
CONCLUSION Chapter 5: Power and ConflictA DISCUSSION OF POWER
COMPONENTS OF POWER
IMPLICATIONS FOR TRAINING IN CONFLICT RESOLUTION
CONCLUSION
Chapter 6: Communication and Conflict
FOUR COMMUNICATION PARADIGMS
FORM VERSUS SUBSTANCE: BOTH MATTER
CONCLUSION
Chapter 7: LANGUAGE, PEACE, AND CONFLICT RESOLUTION
CONCEPTS OF LANGUAGE, PEACE, AND CONFLICT RESOLUTION
IMPLICATIONS FOR AN APPLIED PEACE LINGUISTICS
CONSTRUCTIVE COMMUNICATION
CONSTRUCTIVE COMMUNICATION RESEARCH
CONCLUSION
APPENDIX
Chapter 8: Intergroup Conflict INTERGROUP CONFLICT: SOURCES AND DYNAMICSIMPLICATIONS FOR UNDERSTANDING AND PRACTICE
IMPLICATIONS FOR TRAINING
CONCLUSION
Chapter 9: The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution
A SIMPLE MODEL
PROBLEM SOLVING
DECISION MAKING
UNDERSTANDING PROBLEM SOLVING AND DECISION MAKING IN CONFLICT SITUATIONS
IMPLICATIONS FOR TRAINING AND PRACTICE
CONCLUSION
Chapter 10: Gender Conflict and the Family
INTRODUCTORY OVERVIEW
IMPLICATIONS FOR UNDERSTANDING THE CONFLICT
English