Managing human resources : productivity, quality of work life, profits

Part 1 Environment: human resources in a globally competitive business environment; the legal context of employment decisions; diversity at work. Part 2 Employment: analyzing work and planning for people; recruiting; staffing. Part 3 Development: workplace training; performance management; managing careers. Part 4 Compensation: pay and incentive systems; indirect compensation - employee benefit plans. Part 5 Labour-management accommodation: union representation and collective bargaining; procedural justice and ethics in employee relations; safety, health and employee assistance programmes; competitive strategies, human resource strategies and the financial impact of human resource management activities. Part 6 Support, evaluation and international implications: international dimensions of human resource management.